Transition Skills in the Workplace- How Do I Lead Now?

Leadership-In-The-workplace-How-Do-I-Lead-Now

There’s a lot of talk about transition skills in the workplace. How do I lead now is a question many are asking themselves. Covid isn’t exactly over, but businesses across the US are opening up. One thing is clear: There is no return to the workplace of the past. It’s a whole new frontier. But it is also an unprecedented opportunity to create something better. 

2020 showed us how marvelously adaptable we can be. Practically overnight, life as we knew it flew up in the air… then landed piece by piece, reconfiguring a new reality and ways of doing things. While the pandemic lessened the need for certain products and services, it created demand for others. Many who found themselves needing work took what was available, learning new skills on the fly. Others re-skilled themselves while in lockdown, anticipating shifts in the workplace. Some found they could continue and even grow in their field, no longer limited by location due to the entire globe operating online. 

Similarly, being effective at refining organizational culture for a hybrid workforce is requiring leaders to evolve their mindset and use – or develop – different skills. 

HOW DO I LEAD NOW?

An umbrella term for innovative thinking, Adaptive Leadership guides leaders to work with people on problems that can’t be resolved the traditional way.  A well-known model  based on the work of Ronald A. Heifetz and Marty Linsky, it creates a shift from everyone relying on you for the answers to you co-creating with teams and individuals, guiding them to come up with their own.

Engaging staff and listening with empathy is crucial to the process of navigating through transition. But what skills and methods will you need?

MAKE WELL BEING A PRIORITY

Well-being was a rising trend before Covid, but coming out of this last year’s prolonged anxiety, burnout, and grief, managing it now tops the list for a successful workplace. Forbes.com offers,“…we will need much more depth in social and emotional skills.” Here are some things you can incorporate:

  • SAFETY FIRST

Safety is a top concern in returning to work, and one of the easier problems to solve.  Discuss and survey what safety practices are most important to your staff . Find where their greatest concerns lie. From there, form safety standards and practices and immediately invest in whatever is needed — from plexiglass to disinfectant and cleaning supplies, to a mask policy. Letting them know what the new standards are will go a long way in those returning to feel protected and valued. If this isn’t done first, it will be at a price to the organization – from managing stressed out, less productive employees to losing them. 

  • MENTAL/PHYSICAL HEALTH

Due to continuing uncertainty, there are a lot of wide-ranging concerns around the return to work. Because so many really benefited from working at home, or are happy to get back to the office but in lockdown learned how valuable a work-life balance is, mental and physical health is undeniably top of mind for all. While HR is largely responsible for well being support, there is a lot you can do as a leader.

Arrange for HR come in to present about resources and opportunities for connection. 

MODEL SELF CARE

Keep reasonable hours at the office, make time during work to eat healthfully, use a standing or walking desk, take short breaks, get fresh air, put fresh flowers or photos on your desk, etc.

Inspire good boundaries, especially for those who work at home. Don’t call them before or after business hours or on weekends unless it’s an emergency, encourage them to take vacation days, and approve time for their healthcare visits.  

OPEN UP COMMUNICATION

Find new ways to keep the lines of communication open ie: scheduling one-on-one conversations in your office, creating workshops around it, and setting up a private suggestion portal. Check in regularly with remote workers to prevent them feeling out of the loop, and encourage personal check ins the first 10+ minutes of online meetings to sustain camaraderie. Start with a clear invitation for a two-way conversation, then be a receptive, active listener. Truly hearing your workforce is critical to holding on to them, for they will play a significant role in the next steps for the organization.  

  • EMPATHIZE

People have been through a LOT – but you have too!  That commonality lays groundwork for an authentic connection which can inspire trust and loyalty. Having employees help create what’s next rather than top down directives will invest them in the transition’s success and show in their best work. 

  • BE FRANK

Your team will respond better in uncertain times to what is known and unknown, even if it isn’t great news, because they sense the truth of it.  If they are informed about where things are really at, they can invent and employ far more effective solutions.  

Keep up consistent, clear communication, including expectations as they evolve. This is a very important skill to shepherd people through uncertain times which gives them what they need to be reliable and committed as things become more certain.

COURAGEOUS LEADERSHIP

The key to great leadership is courage. Apply your brand of courage to the challenge of building a hybrid culture based on the well being of the workforce and the values of the company and.

Rather than ramping straight up to what was, put people first and co-create what’s next with them. This is the ticket to hang on to the most valued talent while being very attractive to the best candidates to fill new positions.  

Next month I will be covering how to manage hybrid schedules and teams. Don’t miss it!  Better yet, please sign up for my monthly newsletter to get each month’s blog, inspiration and uplifting resources straight to your inbox. 

How To Transition Toward Your New Work-Life Balance

Salisbury Rail Trail

You may be wondering how to transition toward your new work-life balance, as mandates relax and many advance through opening phases. What will that look like? And how do you get from here to there?

What a year! While the US may be starting to emerge after dealing with a mysterious and confusing pandemic, other countries are in the throes, while some are virtually Covid-free… but all it takes is a glance at the news to know what’s happening around the globe, and that affects us all.

START WITH WHERE YOU ARE

It’s been stressful for everyone. There have been countless articles and TV specials covering ever-changing medical updates, how to keep fit, handle holidays, look good online and even open your mail! As we begin to surface from it all, many find ourselves exhausted, grappling with various comfort levels, and navigating a new frontier while earning a living. Many have worked all through the lockdowns – trying to stay afloat in a local business or Zooming at home at makeshift desks alongside kids and pets.

How do you process the strong desire to connect while respecting your (and others) concerns and normalize fears when Covid isn’t gone yet? It’s not the same world, so we won’t be going back to the same office. Not all of our co-workers may return. Our favorite place for lunch may be closed. There will be different routines developed and continually evolving hybrids.

It’s A LOT of adjustment.

Many of us are afraid to go back. Some are chomping at the bit. Others want to retire or do something entirely different. How do we navigate all that with intention, thoughtfulness and grace? It all depends on where you’re at.

FIVE QUESTIONS

Here are some questions to ask yourself to find out. Find a quiet time when fresh with a nice cup of something, and take these at your own pace.

1. What did you learn from experiencing this pandemic?

    • What did you discover is important to you?
    • What have you learned you can live without?

2. What benefits or hidden blessings did you experience?

3.What do you hope to remember about this time of global shutdown?

4. What parts of quarantine life, and practices do you want to keep?

5. What support do you need moving forward?

    • What would that look like?
    • Who and what can help?

It may take some time to find the answers, but they are in you… and they are crucial to explore. I invite you to take this opportunity to review what you want – and don’t — and get some clarity around that which you don’t want to lose sight of as you ease back.

WORK-LIFE BALANCE

It’s one thing to orchestrate the answers in your personal life, but how do you do that at work? Whether you’re in charge or report to someone, the company is figuring it out too. Here’s some thoughts:

  • What are your options for a phased in approach at the company?
  • Are they considering a hybrid or rotational work model?
  • What do you need to do to feel comfortable in terms of a clean workplace, the ability to mask or distance while at work?
  • How do you open up lines of communications, for employees, co-workers and employers?
What we all have in common is the place to start. ~ Doris Roach

A lot of that communication needs to happen. Degrees of comfort will vary as much as each individual.  Some feel a vaccine is a free pass, some are still wearing double masks and scared, and many are in between, perhaps taking care of a high risk person at home. The good news is, everyone is in the same boat when it comes to adjusting at work. What we all have in common is the place to start.

Whether you must return soon, have been working all through this, or aren’t sure what’s next, these questions will move you into new thinking that will come in handy. If don’t have the luxury of finding a window of free time to sit with these questions, you can still mull them over when you’re commuting, on break, showering, mowing the lawn or walking the dog!  Give yourself permission to think a new work-life balance through internally. Take one at a time, read more on the topic, talk to others. All will create a shift, even if subtly, and answers will come.

I am one of those people you can talk to, especially if you are struggling or want guidance in going deeper. Contact me and let’s talk about what you need! I’m here to help.